Job Description

Job Title: General Manager — Quick Service Restaurant (QSR)
Location: Killeen, Texas
Industry: Quick Service Restaurant / Hospitality
Reports To: District Manager

Position Overview

We are seeking a motivated and experienced General Manager to oversee daily operations at a busy quick service restaurant in Killeen, Texas. This role is ideal for a hospitality leader who understands both the people side and the business side of restaurant operations. The General Manager is accountable for financial performance, operational execution, team leadership, and delivering a consistently positive guest experience.

You will manage all aspects of the restaurant, including staff development, operational standards, and overall unit performance, while maintaining brand integrity and operational efficiency.

Key Responsibilities:

Operations & Compliance:

• Maintain strict adherence to company standards, food safety procedures, and local health regulations.
• Ensure cleanliness, organization, and operational readiness of the restaurant at all times.
• Oversee opening and closing procedures and daily operational workflows.

Financial Performance:

• Manage and interpret the restaurant’s profit and loss (P&L) statement.
• Control food and labor costs while meeting operational targets.
• Develop and execute staffing schedules that balance service levels and labor efficiency.

Team Leadership:

• Recruit, train, coach, and develop team members and supervisors.
• Foster a positive, accountable, and performance-driven workplace culture.
• Conduct performance reviews and provide ongoing feedback and coaching.

Guest Experience:

• Address guest concerns professionally and promptly.
• Monitor service quality and implement improvements based on feedback.
• Ensure team members deliver fast, friendly, and accurate service.

Qualifications:

• 2–3+ years of experience as a General Manager or Assistant General Manager in a quick service restaurant environment.
• Demonstrated ability to manage financials, including labor and food cost controls.
• Strong leadership, communication, and organizational skills.
• ServSafe Manager Certification required (or ability to obtain).

Compensation & Benefits:

• Base Salary: $45,000 – $52,000 annually.
• Incentives: Quarterly performance-based bonus opportunities.
• Advancement: Pathway to multi-unit leadership opportunities.
• Training: Structured onboarding and ongoing leadership development programs.

Qualified candidates are encouraged to submit their resume for consideration.

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