My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 1st shift EST and will be fully remote.
Responsibilities:
Technical support of Network, Desktop and Applications.
Strong troubleshooting skills.
Ability to follow strict escalation procedures.
Excellent Documentation and Communication.
Ability to work with minimal supervision.
Required Skills:
Help Desk Call Center
Healthcare Environment
Active Directory
MS Windows 7 & 8.
MS Office 2003/2007/2010.
Email Administration (MS Outlook).
Edgar Unthank
1001 Conshohocken State Road, Suite 2-410 | West Conshohocken, PA 19428
Direct Line: 484.238.1943
apply to: edgar@libertyjobs.com
#IT
#remote
#midsenior
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