Live Chat Representative Job at TEC accutite, South San Francisco, CA

dk1iN3FHbzB3dFo1NlY3THRINkhzWmZRSXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work

Similar Jobs

Talentuition, LLC

Salon and Spa Studio Manager for Waxing the City Job at Talentuition, LLC

 ...Waxing the City location is searching for an experienced Studio Manager to join our team. The Managers responsibilities include...  ...retail supplies Ensure proper hygiene practices throughout the salon Promote services, products, and discounts on social media... 

Confidential

Hematology Oncology - New Cancer Center | Texas Lake Country Job at Confidential

 ...Hematology/Oncology Opportunity - Participate On the Ground Floor of This Program ~ Easily exceed 75th percentile in annual earnings ~80% medical oncology, 20% hematology ~ All speclists available in this 425-bed regional referral center ~1:3 call availability... 

Path Arc

Customer Service Representative (NO proof of Vaccination required) Job at Path Arc

 ...We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost...  ...work hours Remote work from home option Provide full training Residual Income Paid Weekly Benefits (After 3 Months) All... 

Sollis Health

Physician Assistant or Nurse Practitioner - House Calls - Emergency- Per Diem Job at Sollis Health

 ...As an Advanced Care Provider (Physician Assistant or Nurse Practitioner) on the House Calls team at Sollis Health. Under the supervision of...  ...offering convenience and enhanced care options. Seasonal Per Diem- 9a-5p - Oct - May. Responsibilities... 

Medtronic

Calibration/Metrology Technician II- 1st Shift Job at Medtronic

 ...We anticipate the application window for this opening will close on - 22 Apr 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers...