Live Chat Support Specialist Job at Extract Wellness, Oakland, CA

dWNIeXFtRTN5dFI3NzF2TXNIbUpzWmJS
  • Extract Wellness
  • Oakland, CA

Job Description

Job Description

Job Responsibilities:

  • Provide live chat support to customers inquiring about hemp-based CBD products offered by Extract Wellness
  • Assist customers with product information order placement shipping inquiries and general support
  • Ensure timely responses to customer inquiries and maintain a high level of customer satisfaction
  • Resolve customer issues and complaints in a professional and efficient manner
  • Collaborate with other team members to improve customer support processes and procedures

Essential Qualifications:

  • Excellent written communication skills
  • Strong customer service orientation
  • Ability to multitask and prioritize in a fast-paced environment
  • Attention to detail and accuracy
  • Basic knowledge of CBD products or willingness to learn

Desired Experience:

  • Minimum of 1 year experience in customer service or support role
  • Experience with live chat or online communication platforms
  • Experience in the wellness or health industry is a plus

Salary & Benefits:

  • Salary: To be discussed during the interview process
  • Benefits: Health insurance paid time off employee discounts on Extract Wellness products

Job Tags

Full time

Similar Jobs

SAIC

Data Scientist Job at SAIC

 ...TS.SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an experienced Data Scientist to join our Technical Engineering and Design Department in support of our United States Air... 

DoubleTree Suites By Hilton Lexington

Restaurant Server Job at DoubleTree Suites By Hilton Lexington

Restaurant ServerWe are seeking a friendly and attentive Restaurant Server to provide excellent service by taking orders, delivering food and beverages, and ensuring guests have an enjoyable dining experience. This role requires strong communication skills, a positive... 

Ardor Health Solutions

Pediatric Outpatient Speech-Language Pathologist - SLP Job at Ardor Health Solutions

 ...Clinic Lead Speech-Language Pathologist position available to an SLP-CCC with pediatric experience. Earnings potential in this role is $80,000-100,000 annually. Role Overview: Speech-Language Pathologist Clinical Lead The Clinical Lead (CL) provides thorough diagnostic... 

Solomon Page

Procurement Manager Job at Solomon Page

We have partnered with a client to find a Procurement Manager, you will have a blank canvas to design, implement, and lead the procurement strategy for the company. Looking for a Builder someone who is excited about creating a process. ~Role is hybrid (4 days in office... 

Lutheran Home

Business Office Internship Job at Lutheran Home

 ...Lutheran Home is seeking a motivated and detail-oriented Business Office Intern for a paid internship within our healthcare community....  ...receivable/payable functions Learn and utilize electronic medical record (EMR) systems Complete additional duties and special...