Job Description

Sr. SOC Analyst- ZScaler

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

We are seeking a highly skilled Sr. SOC Analyst with expertise in Zscaler (ZIA, ZPA, ZDX)  to join our security operations team. The ideal candidate will have hands-on experience in deploying, configuring, and troubleshooting Zscaler solutions, managing advanced email security platforms, and ensuring secure, compliant, and efficient network and email communication environments.

As a Sr. SOC Analyst , you will get to:

• Deploy, configure, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX).
• Design and implement ZIA/ZPA architecture with a clear understanding of traffic flow.
• Configure SSL Inspection policies, troubleshoot SSL handshake issues, and manage SSL bypass rules.
• Set up and maintain GRE and IPSec tunnels for secure connectivity.
• Support SD-WAN integrated sites, including troubleshooting remote and mobile user access issues.
• Analyze ZDX telemetry to identify and resolve end-user experience problems.
• Modify PAC files as required to optimize traffic routing and security.
• Perform log analysis using tools such as SecureCRT, PuTTY, and Fiddler to identify connectivity, performance, and security issues.
• Troubleshoot ZPA app segments, access policies, and enhance security configurations.
• Implement and optimize ZIA policies to improve simplicity and reduce complexity
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Minimum 5 years’ hands-on experience with Zscaler ZIA, ZPA, and ZDX.
• Strong understanding of Routing & Switching fundamentals.
• Proficiency in SSL inspection, GRE/IPSec tunneling, and PAC file modifications.
• Experience with email security protocols (SPF, DKIM, DMARC) and advanced security tools.
• Strong analytical and problem-solving skills with the ability to isolate and resolve complex issues.
• Knowledge of cloud security principles for Microsoft 365 and Exchange Online.
• Excellent communication skills and ability to work in a collaborative environment

Preferred Certifications (Nice to Have)

• Zscaler Certified Cloud Professional (ZCCP) / Zscaler Certified Cloud Administrator (ZCCA)

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

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